Policies
Clear records are the point of Vero, so we hold ourselves to the same standard. Every policy below is written in plain English and dated with its last review.
- Privacy policy
How Sentinel Vero collects, uses and protects personal information through our website and Vero.
Last reviewed
- Cookie policy
Which cookies our website uses, why, and how to change your choices.
Last reviewed
- UK Data Protection Addendum
The terms under which we process personal data on behalf of our customers under UK GDPR.
Last reviewed
- UK list of subprocessors
The third parties that help us run Vero, what they do and where they process data.
Last reviewed
- Data security at Vero
How we protect your data across our infrastructure, application and team.
Last reviewed
- Support policy
How to reach us, when we are available, and how quickly we respond.
Last reviewed
- Enterprise SLA
The uptime commitment and service credits available to enterprise customers.
Last reviewed
- Product update policy
How and when we release changes to Vero, and how we tell you about them.
Last reviewed
- Professional services policy
How we scope, price and deliver onboarding, data migration, training and custom work.
Last reviewed
- Devices policy
The browsers, phones and tablets Vero supports, and how to keep them secure.
Last reviewed
- Referral policy
Full terms for our customer referral scheme.
Last reviewed